Each project comes with a level of support from the Smart Submissions support team. For more details, please see our Pricing Page
This is the most basic level of support with access to online documentation only.
Everything in Bronze plus you can contact the support team via email/helpdesk and get assistance with configuring a single project.
Everything in Silver plus you can contact the support team via instant chat and have faster responses to your queries.
Everything in Gold plus assistance with configuring multiple/complex projects, email template configuration, custom themes, and programme configuration.