How to configure BCC Email

You can optionally be blind copied in on any email sent out by the system.

There are two steps required:

1. Configure the email addresses(es) to be sent a blind copy.

2. Choose which message templates should send a BCC email.

Configure BCC Email Addresses

Start by clicking on the Settings Icon on the main navigation bar to take you to the Settings Page

On the Settings Dashboard, click on the Email button.

Scroll down until you find the BCC Email Address field

Enter the email address to receive the blind copy.  You can enter more than one email address by separating them with a semi colon.

Example

me@mycompany.com; colleague@mycompany.com

Once you have entered the addresses(es), scroll down to the bottom of the page and click Save.

Note

If the BCC Email address field is missing then contact Smart Support and we will add it in for you.

Turning BCC on and off for messages

Once the BCC email address(es) has been set, you need to configure which message templates should send you a BCC.

• Go to the Communications Dahboard.
• Go to the Message Templates.
• Find the message template required and click on View.
• Click on Edit.
• Click on Settings.

Toggle the Enable Blind Copy as required.

You can repeat this process for as many Message Templates as you like.